Refund Policy
A legal disclaimer
The explanations and information provided on this page are only general and generic explanations and information for drafting your own refund policy document. You should not be able to know in advance what specific refund policies you want to establish between your business and your customers. We recommend that you seek legal advice to help you understand and draft your own refund policy.
Refund Policy - The Basics
A refund policy is a legally binding document that governs the legal relationship between you and your customers regarding the manner in which refunds are issued. Online businesses that sell products are sometimes required (depending on local laws and regulations) to provide their return and refund policy for products. In some jurisdictions, this is required to comply with consumer protection laws. It can also help you avoid legal claims from customers who are dissatisfied with the products they purchased.
Was indie Rückerstattunsrichtlinie aufgenomen werden muss
In general, a refund policy often addresses the following questions: the time frame for requesting a refund, whether the refund will be full or partial, the conditions under which the customer will receive a refund, and more.